Reinvent the customer experience of Media Markt

Pilot contract & wildcard SPACELAB Deadline passed

Media Markt is looking for your solution in the field of AR, VR or AI! Can you enhance the customer experience or add to the product portfolio? Is your innovative solution ready to be tested by customers? Then you are set for a pilot contract and a wildcard for SPACELAB: Media Markt’s global accelerator program in Munich.


The tech industry for consumer electronics is changing rapidly and Media Markt believes that innovation is one of the drivers of their success. Media Markt is the leading consumer electronics retailer in Europe with 4.5 million customers. Through local pilots and the global SPACELAB accelerator, Media Markt is actively involved in collaborating with startups on many different topics.

The deadline for this Challenge has passed, please check out our other Challenges


In this Challenge we are looking for 2 types of solutions in the field of AR, VR or AI. Solutions that can either enhance the experience of the customers or that can be added to the product portfolio. Customers buy products, have questions, want opinions on products, share their own opinions, repair products or exchange them, and more. Think of the journey a customer has from the moment they enter our store online or offline to when they interact with our products in daily life. Think about the role of new technology in this journey and ask yourself: how does my solution shape the consumer electronics industry of the future?


  • Pilot contract with Media Markt the Netherlands to implement your solution

  • Wildcard to pitch for SPACELAB: Media Markt’s global accelerator. Including a trip to Munich to pitch for the global board of Media Saturn.

  • Media coverage and publicity

  • Pitch for the Media Markt board at the Dutch HQ

  • Surprise gift


You should:

  • be past a working prototype;

  • be ready to implement within one year;

  • have a solution focussed on AR, VR or AI;

  • be enhancing Media Markt’s customer experience or ready to be added to the product portfolio;

  • be registered in Belgium, Netherlands, Luxembourg or the United Kingdom.




Deadline for applications is October 24th.


The best 6 startups will be invited to pitch at the Dutch Media Markt HQ in Rotterdam on November 3rd. Solutions will be presented to the board of Media Markt the Netherlands.

Dutch startup starts a pilot project at Media Markt is developing a platform that enables companies to use artificial intelligence applications in the most beneficial way, and stimulates the optimal cooperation between employees and chatbots.




Deadline passed

The deadline for this Challenge has passed, please check out our other Challenges